“Develop a proactive game plan for every day. Down turns are the best time to gain market share.”
- Jonh Monoky -
 
This program is designed for managers who are involved in identifying, developing, and growing strategic accounts within their companies. Participants will develop a structured plan to deliver “win-win” business solutions against these high
potential accounts and return with actionable tools to their organizations. It will provide a methodology to build profitable and sustainable relationships with major customers, in order to increase loyalty and satisfaction levels.
 
This program is designed for
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•		   Managers responsible for the areas of sales, marketing, key accounts, and customer service.

Managers from other functional areas that interface with key customers.		  
Key Benefits
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Create, maintain and manage strategic account portfolios.
Develop and implement strategic account plans.
Improve the firm´s relationship and profitability with customers..
Build service and fulfillment programs for strategic accounts.
Identify strategic gaps in organization, process, programs, people, and performance metrics.
Build a corporate culture focused on strategic account management (SAM) .